FAQ

Got Questions about our facility ? If you have not found the answer to what you are looking for please feel free to ask. We are happy to assist you in any way that we can.

What is included in the hotel-style guest rooms?
All of our lodging is Hotel-Style.  Most of the rooms either have two double or two queen beds per room.  This will help you determine if lodging will be double, triple or quad occupancy.  The list below will help you prepare the attendees for this event, your room includes:

  • 2 double or 2 queen beds
  • fresh towels provided daily
  • Private bathroom
  • Temperature controlled AC
  • Shampoo & Conditioner
  • All non-smoking rooms
  • Wireless access in Motel Lobby
  • Wake up call
  • Television (if in Miracle Manor)

See lodging page for further description of lodging rooms by type.

Do you have handicapped rooms available?
Yes, we have two hotel-style rooms with handicapped facilities:

  1. Miracle Manor Kitchenette unit with a walk in shower:  The room has proper handicapped handles in the shower and at the toilet.  The sink counter is also wheelchair accessible.
  2. Miracle Manor Standard Room (without kitchen):   The bathroom has a step-in tub with proper handles in the shower and at the toilet.  The sink counter is also wheelchair accessible

What time may we check in to the guest rooms?
Guest rooms are generally available for check in by 2 pm daily.

Our Group would like to arrive before 2pm; May we check-in to our rooms early?
 If your rooms are ready and available before that time, we will gladly allow you to check in sooner.  However, early check-in must first be approved by our Hospitality Manager.

What is the process for checking out?
Group guests must check out of guest rooms promptly at 11am.  Keys can be dropped off at the front desk (individually or as a group).  A $10.00 fee is charged for lost/not returned keys.

Our group has scheduled meetings after lunch; can we check have a late check-out?.
Groups can extend their check-out time until 4pm for a $15.00 charge per room.  However, this must be scheduled and approved in advance with the hospitality manager.   Late check-out approval is based on availability on the day of check-out.  As long as do not have a single or group reservations scheduled to arrive for the requested block of rooms the request will most likely be authorized.

May I add more people or get additional rooms?
Yes, as long as we have the space available. If you anticipate having more people than you had contracted for make sure you inform your event coordinator as soon as possible to confirm availability.   

Will our rooms be all together?
We do our best to block rooms on the same floor.  The earlier you book your retreat, the better the room selection. Keep in mind that there will most likely be other groups utilizing the facility at the same time. 

May our group select our meeting room?
In most cases yes, however, generally the meeting room is assigned based on the size of your group, as well as the size of the other groups who will be at Christian Retreat during the same time.  If you have a specific request, discuss this with your event coordinator and they will attempt to place you in your desired room if at all possible.

Do you charge for meeting room equipment and/or set-up?
Meeting rooms are set up according to the group’s specifications.  You may request a number of different setup styles (i.e. theater style rows, semi-circle, classroom style, etc.). The Hospitality Manager/Event Manager will work with your group leader to determine what will best fit for your group in your assigned meeting room. There is no charge for basic equipment and set-up such as sound system, microphone(s), podium, LCD Projector and Screen, tables and chairs. 

Do we run our own sound?
Yes, group guests are responsible for running sound for their services.  However, groups who rent the Yex Youth Gallery or Tabernacle are requried to use a Christian Retreat Sound Technichtian at $25.00 per hour due to the complexity of the systems.

Do we have to share our meeting room?
Your meeting room is available exclusively for your group for the duration of your contracted retreat times.  If you’d like access to your room before your contracted time on the day you arrive, check with your event coordinator for availability.

Some of our participants have special dietary needs. Can you accommodate them?
If a guest has a specific allergy or dietary need, please inform us as soon as possible.    The  Agape Garden’s chef  will  make  the necessary arrangements  (example: gluten free, allergy to nuts, low sodium, etc.).  The staff will do our best to accommodate as long as we are notified in a timely manner.  Please inform us least 2 weeks prior to your group’s arrival.

When are meals served?
Breakfast: 7:30 – 8:30 am
Lunch: 12:00 – 1:00 pm daily
Dinner: 5:00 – 6:00 pm daily

How are meals served?
All group meals are served buffet style in the Agape Dining Room.    We also offer banquets as well as BBQ’s and picnics to our group guests.  Please ask your event coordinator for a banquet menu if you are interested in this option as one of your meals. 

What type of food is served in Agape Gardens Cafeteria?
Our buffet-style menu is “chef’s choice” and generally includes a choice of  a main entrees, one vegetable and one starch (potatoes, rice or pasta).  A full salad bar  and dessert is provided at lunch and dinner.

Do you offer snack or party trays?
Yes, we offer snack receptions and party trays.  Let us know what offerings or type of food items you would like.  Chef, will provide a reasonable quote based on your choices. 

 Can our group prepare our own meals?
No,  Our staff prepares all the meals for our guests.

Can individuals come or do we need to come with a group?|
Yes, individuals are welcome, contact the Miracle Manor Front Desk at (941) 746-2882 ext. 493 for details or email at Miraclemanor@christianretreat.org for pricing and details. 

What are the Front Desk Hours?
Monday-Saturday 8:30AM – 11:00PM
Sunday 8:00AM – 5:00PM

Do you have a curfew?
Yes, curfew is at 11:00PM.

Do you have sports equipment?
Yes, we have small selection of outdoor equipment and a few indoor activities also such as cards, puzzles and, games.

 Is there a charge to use the Canoes and Paddle Boats?
Yes,  we charge a nominal rental fee to use canoes and paddle boats

  • $5.00 for half hour rental
  • $20.00 for half day rental

 What is Prayer Island?  Is this available to groups and what is the charge?
Yes,  Prayer Island is available for our group guests.   PRAYER ISLAND, is a 40 acre preserve across the Manatee River.   It is being developed as a secluded place of prayer for Christian Retreat guests.   Experience the presence of God in a totally pristine, natural Florida tropical preserve with walking trails and prayer stops. Benches mark 12 different prayer stations relating to the 12 Gates of Jerusalem, with information about each gate and a related prayer focus.  For more information visit http://prayerisland.org/

 Prayer Island is only accessible by boat.  We offer pontoon rides to Prayer Island for $5.00 per person and is dependent on the tide and scheduling with the boat captain.  This must be scheduled in advance and arranged through the Hospitality/Event Manager.   

Do you have a copy machine?
Yes , at the Front Desk or Miracle Manor. Guests can make a small number of copies (20) for 5 cents each

Do you have a fax machine?
Yes, the Front Desk can fax from 9AM – 7PM each day.  The charge is 50 cents per page (incoming).

 Does your pool have a lifeguard?
No lifeguard is on duty.  Children under 16 must be accompanied by an adult.

What do we do if a situation arises during our event?
The Front desk is open 7 days a week, 9AM-10PM.  They can handle minor situations

Do you have internet access?
Yes, internet access is available in the Miracle Manor Lobby, International Training Center and Meeting Rooms.

What is the cell phone coverage like?
It is dependent on provider but coverage is good overall.  However, there are certain areas on the grounds such as the Tabernacle where the signal is weaker. 

Booking and Contracting
The experienced staff at Christian Retreat are here to partner you from the initial contact, through the contracting process and assisting the group leader with all the details to promote a successful retreat.  Once your group arrives on property and throughout the duration of your retreat, you can depend on our staff to  assist you every step of the way.

What is the first step?
The first step is contacting one of our knowledgeable group services representatives for pricing and availability.  You can contact a representative by completing the short group request for proposal form or by calling (941) 746-2882.  It will be helpful to have answers to the following questions so that we can provide you with a personalized group rate quote as well as confirm availability:

  1. Group Type?
  2. Date of event?
  3. How Many People?
  4. How Many Rooms?
  5. How Many Nights?
  6. Do you need a meeting room?  If so, how many?
  7. What meals do you require?
  8. Any other special requests that we need to be aware of?  Perhaps, you would like to add as a campfire, banquet or snack & party trays.

What is included in a retreat package?
It depends but, most group package include lodging, meals, meeting room and conference fee.  We work with each group to provide a personalized quote specific to your group needs. 

Our group has decided to book, now what?
The next step is contracting.  Contact the group sales representative that provided you with the group rate quote.  They will confirm that the requested dates are still available and that all the details of your event are accurate.  Once confirmed, the information is then forward to the Hospitality/Event Manager who will write the contract and mail it along with an event packet to the group leader.  Please note:  The scheduled rooms have been only tentatively reserved until Christian Retreat receives from your group the designated deposit and one copy of the signed contract. If the signed contract and deposit are not received within two weeks of the contract date, we cannot guarantee the hotel rooms or the availability of the meeting rooms

What deposit is required to secure our group event?
A small deposit is requested to secure the event.  The amount of the deposit is based on the estimated grand total of your group’s event.  Groups with grand estimated total of $4,000 and under are required to pay a $500.00 deposit.  Groups with an estimated grand total over $4000  are required to pay a 15% deposit.   The deposit is non-refundable.

What happens if our group has to cancel our event.
In the unfortunate event that your  group has to cancel,  the deposit will be applied to a future event at Christian Retreat 

Are there any other due dates and contractual requirements that we should be aware of when planning our event?
Yes, please note the following due dates once the deposit and signed contract are received:

  1.  A payment of  50% is due forty-five (45) days prior to groups arrival
  2. Two weeks prior to arrival the meeting room setup requirements are due.  Please note:  A meeting room set up form is included in the contract packet for your convenience.
  3.   Fifteen (15) days prior to the Group’s scheduled arrival. Submit final head count and room count.
  4.  Ten (10) days prior to the Group’s scheduled arrival final payment is due. With the final payment send rooming list and schedule of meeting times.
  5.  Confirm the arrival time of the person handing out keys.   We recommend an hour before registration.